funalomax Responsible Gaming – Play Within Your Means

Responsible gaming means treating online gaming and sports betting as a form of entertainment — the same way you'd treat going to the movies or watching a PBA game at the arena. You set a budget for it, you enjoy it within that budget, and when the experience stops being enjoyable, you stop.

At funalomax, we want every player in Manila, Cebu, Davao, Quezon City, and across the Philippines to have a positive experience on the platform. That's only possible when gaming stays in its proper place — as something you do for fun, not something you rely on financially or emotionally.

The games on funalomax — slots, live casino tables, fish games, sports betting, eBingo — are all designed to be entertaining. But every game involves risk, every spin or bet outcome is random, and the house always has a mathematical edge over time. Understanding this is the foundation of responsible gaming.

The most effective responsible gaming practice is one you set for yourself before a gaming session starts — not during it. Here are the limits worth deciding on in advance:

• A loss limit in PHP: Decide the maximum amount in Philippine Peso you are prepared to lose in a single session. Once you hit that amount, stop — regardless of how close you feel to a win.
• A session time limit: Decide how long you will play before you start. Use your phone's timer if it helps. Extended sessions are associated with poorer decision-making and increased risk.
• A win target: Deciding in advance when you'll stop if you're winning is just as important as setting a loss limit. Wins can quickly reverse, and chasing a bigger win after a good run is a common way players lose more than they intended.
• Frequency limits: Decide how many days per week you'll play. Gaming every day, especially for long sessions, is a pattern worth monitoring.

Answering these questions honestly — even when it's uncomfortable — can help you recognise whether your gaming habits are staying healthy. If you answer "yes" to several of these, it may be time to take a break or reach out for support.

Self-exclusion is a serious step and funalomax supports any player who chooses to take it. To request self-exclusion, contact the funalomax support team at [email protected] with your account email and the exclusion period you're requesting.

During a self-exclusion period:

• Your account will be suspended and you will not be able to log in.
• You will not receive promotional emails or notifications during the exclusion.
• You may not register a new funalomax account for the duration of the exclusion.
• Any existing balance in your account will be held securely and returned to you at the end of the exclusion period, subject to applicable verification requirements.

Self-exclusion at funalomax is designed to be straightforward and non-judgmental. There's no penalty or negative consequence for asking for a break — it's exactly the kind of decision we want to support.

If someone close to you seems to be struggling with their gaming habits, it can be hard to know how to help. The most important thing is to open the conversation without judgment. Focus on specific behaviours you've noticed — like financial stress or time away from family — rather than making it about the gaming itself.

If a family member is using a shared device to access funalomax, make sure your account is secured with a strong password and that you log out after every session. funalomax accounts are personal — sharing your login details with others is not permitted and creates security risks.

If you believe someone under 21 has access to a funalomax account, contact support at [email protected] immediately so we can investigate and take action.